No matter which channel they come from, all your reservations are gathered into a single list in your panel. That way you track your guests, dates, and revenue from one place.
What's in the reservation details?
- Guest name and contact details.
- Check-in and check-out dates and the number of nights.
- Room type and number of guests.
- Which channel it came from (Booking.com, Airbnb, etc.).
- Total amount and payment status.
Reservation statuses
- Confirmed — the guest is coming; the dates are blocked on your calendar.
- Checked in — the guest has settled into the property.
- Completed — the stay has ended.
- Cancelled — the reservation was cancelled; the dates are back up for sale.
Tips for a great guest experience
- Keep new reservation notifications on so you never miss one.
- Before arrival, send the guest directions and check-in information.
- After the stay, gently remind them to leave a review — reviews boost your ranking.