Invoices & reconciliation · Invoice flow

How do earnings and counter-invoices work?

There are two separate documents in the reconciliation flow: the commission invoice that Reservoria issues to you, and the earnings (counter) invoice that you issue to Reservoria. These two documents offset each other and settle your account for the period.

Two documents, two directions

  • Commission invoice — the invoice Reservoria issues to you for the commission arising from the reservations during the period.
  • Earnings / counter-invoice — the invoice you issue for the portion of your accommodation revenue for the period that was collected through Reservoria.

The reconciliation flow

  1. The period closes — the reservations for the relevant month/week are gathered.
  2. Earnings are calculated — the revenue from completed reservations and the commission to be deducted are summarized on the dashboard.
  3. Documents are generated — Reservoria sends the commission invoice; you issue your earnings invoice.
  4. Reconciliation is approved — both parties confirm the amounts.
  5. Payment/transfer — the net amount is transferred in line with the reconciliation.

Where do I track it on the dashboard?

From the Invoices & reconciliation section of your dashboard, you can view your period summaries, the generated documents and payment statuses. To learn how commission is calculated, see the How is commission calculated? article.

Go to reconciliation →
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