Guests want the fastest reply through the channel they prefer. With Reservoria's WhatsApp integration, you manage all your guest messages from a single centralized inbox, speed up communication, and earn better reviews.
What can you do?
- Centralized inbox — message guests coming from different channels all in one place.
- Automated notifications — automatic messages to the guest before check-in and check-out.
- Quick replies — instantly share directions, check-in details, and frequently asked questions.
For a great guest experience
- Before check-in — send directions, the key/access method, and the check-in time.
- During the stay — respond to their questions quickly; small gestures make a big difference.
- After check-out — thank them and gently remind them to leave a review.
Why does it matter?
Fast, clear communication directly affects guest satisfaction and, in turn, your review score. A high score boosts your OTA ranking and brings in more bookings.